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Resource Efficiency in Internal Logistics: a Survey on Objectives and Performance


Publication Type:

Conference/Workshop Paper


Proceedings of the 4th International Swedish Production Symposium, 3-5 May,


A growing need for flexible supply chains and low cost make logistics more complex and critical for competition. Internal logistics is a crucial function in manufacturing industries but despite its potential as a competitive strategy it has not been in focus when discussing performance and efficiency. The aim of this paper is to show and discuss how manufacturing companies work with, perceive, and develop their internal logistic system. The paper is based on the results from a survey study of Swedish manufacturing companies, intended to give an outlook of the current situation and views. The results show that system performances and information aspects together with a balanced flow and committed staff are the most important success factors for a well functioning internal logistic system. The most important performance criteria are delivery precision and dependability together with customer service and quality degree. Competence and manpower are considered the most critical resources, but desired and ongoing improvement work rarely relate to these areas. Many lack extensive performance measurement systems for logistics, risking sub optimization. Most also lack a vision and strategy with their internal logistic system and many do not have anyone who is strategically responsible for operating and developing it.


author = {Anna Granlund},
title = {Resource Efficiency in Internal Logistics: a Survey on Objectives and Performance},
month = {May},
year = {2011},
booktitle = {Proceedings of the 4th International Swedish Production Symposium, 3-5 May, },
url = {}