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Decision Making Approaches in Process Innovations: An Explorative Case Study

Fulltext:


Publication Type:

Journal article

Venue:

Journal of Manufacturing Technology Management


Abstract

Purpose: The purpose of this study is to explore the selection of decision-making approaches at manufacturing companies when implementing process innovations.Design/methodology/approach: This study reviews the current understanding of decision structuredness for determining a decision-making approach, and conducts a case study based on an interactive research approach at a global manufacturer.Findings: The findings show the correspondence of intuitive, normative, and combined intuitive and normative decision-making approaches in relation to varying degrees of equivocality and analyzability. Accordingly, the conditions for determining a decision-making choice when implementing process innovations are revealed.Research limitations/implications: This study contributes to increased understanding of the combined use of intuitive and normative decision-making in production system design.Practical implications: Empirical data are drawn from two projects in the heavy-vehicle industry. The study describes decisions, from start to finish, and the corresponding decision-making approaches when implementing process innovations. These findings are of value to staff responsible for the design of production systems.Originality/value: Unlike prior conceptual studies, this study considers normative, intuitive, and combined intuitive and normative decision-making. In addition, this study extends the current understanding of decision structuredness, and discloses the correspondence of decision-making approaches to varying degrees of equivocality and analyzability.

Bibtex

@article{Flores-Garcia5636,
author = {Erik Flores-Garc{\'\i}a and Jessica Bruch and Magnus Wiktorsson and Mats Jackson},
title = {Decision Making Approaches in Process Innovations: An Explorative Case Study},
volume = {25},
number = {2},
pages = {1--32},
month = {September},
year = {2019},
journal = {Journal of Manufacturing Technology Management},
url = {http://www.ipr.mdh.se/publications/5636-}
}