You are required to read and agree to the below before accessing a full-text version of an article in the IDE article repository.

The full-text document you are about to access is subject to national and international copyright laws. In most cases (but not necessarily all) the consequence is that personal use is allowed given that the copyright owner is duly acknowledged and respected. All other use (typically) require an explicit permission (often in writing) by the copyright owner.

For the reports in this repository we specifically note that

  • the use of articles under IEEE copyright is governed by the IEEE copyright policy (available at http://www.ieee.org/web/publications/rights/copyrightpolicy.html)

  • the use of articles under ACM copyright is governed by the ACM copyright policy (available at http://www.acm.org/pubs/copyright_policy/)

  • technical reports and other articles issued by M‰lardalen University is free for personal use. For other use, the explicit consent of the authors is required

  • in other cases, please contact the copyright owner for detailed information

By accepting I agree to acknowledge and respect the rights of the copyright owner of the document I am about to access.

If you are in doubt, feel free to contact webmaster@ide.mdh.se

Towards a Methodology for Lessons Learned Practice in Complex Product Development

Research group:


Publication Type:

Conference/Workshop Paper

Venue:

15th European Conference on Knowledge Management

Publisher:

Academic Conferences and Publishing International, 2014


Abstract

Organisations are becoming increasingly aware that learning from experience can be a source of competitive advantage. Many manufacturing companies are not immune to this realisation and have established lessons learned practices as one of the key knowledge management efforts for the collection and dissemination of experiences in the form of lessons learned. However, identifying relevant lessons learned from past product development projects and reusing them in new situations is still an enormous task for many companies. The paper uses qualitative data collected in three case studies in the aerospace industry to investigate the potential barriers in the current lessons learned practice in a complex product development setting, and to identify the end-user’s requirements for improving this practice. A new methodology for capturing lessons learned in complex product development is then presented and discussed. The methodology represents a lesson learned in a standardized format together with guidelines, using videos as enabling media. The format comprises a seven-step representation of lesson learned, consisting of: (1) lesson learned statement, (2) working context, (3) task description, (4) what went wrong or what went well, (5) lessons learned, (6) lessons learned measures, and (7) applicability and delimitations.

Bibtex

@inproceedings{Chirumalla3536,
author = {Koteshwar Chirumalla},
title = {Towards a Methodology for Lessons Learned Practice in Complex Product Development},
isbn = {1910309346, 9781910309346},
editor = {Carla Vivas},
pages = {205--213},
month = {September},
year = {2014},
booktitle = {15th European Conference on Knowledge Management},
publisher = {Academic Conferences and Publishing International, 2014},
url = {http://www.ipr.mdh.se/publications/3536-}
}